UX Strategy
Utilize AppleTV platforms to personalize and enhance patient experience at a university hospital.
UX Designer | Ideation for Pre-Sales Discussion | 2 weeks
RESEARCH
Where are digital welcome screens most commonly found?
Hospitality
Hotel Rooms
Cruise rooms
Conferences
Business
New client meetings
Big client meetings Conferences
Onboarding new employees
IDEATE
Identifying Helpful Information
Personalized Information
General info (name, date, time, weather, option to pick a theme, background picture, colors etc.)
Personalized daily schedule* (medications, food, drink)
Personalized at a glance schedule (visiting hours or schedule, treatment calendar*)
Remote (Assistance button)
*Is this information ethical or useful to add to this platform? HIPPA regulations?
AppleTV Apps
Live tv, streaming apps + gaming
Photos widget (upload photos of loved ones
Meditation music
Hospital App
IMAGINE
Onboarding Process, Customization and Features within the Apple TV Hospital App Experience.
Internal Hospital App
General info (name, date, time, weather, option to pick a theme, background picture, colors etc.)
Personalized daily schedule* (medications, food, drink)
Personalized at a glance schedule (visiting hours or schedule, treatment calendar*)
Remote (Assistance button)
REFINE
Identifying the minimum viable product to most customizable experience.
Minimum Viable Product
Welcome screen
Version 1
Welcome screen
AppleTV Hospital App
Welcome screen
AppleTV Hospital App
Version 2
Welcome screen
AppleTV Hospital App
Personalization
Incorporation throughout the hospital
Connecting to mobile app with updates for family and friends